隱私權政策(Privacy Policy)

1. 簡介
本隱私權政策說明了 GreatTeddy（下稱「我們」）在您造訪 GreatTeddy.com（下稱「本網站」）或進行購物時，如何收集、使用和分享您的個人資訊。

2. 收集資訊的目的
當您造訪本網站時，我們會收集某些有關您裝置、您與本網站互動的資訊，以及處理您的購買所需的資訊。我們收集這些個人資訊的特定目的如下：

  • 提供產品與服務： 處理您的付款資訊、安排發貨、向您提供發票和/或訂單確認，以及完成您的訂單。
  • 與您溝通： 提供客戶支援、回覆您的詢問，以及發送有關您訂單的重要更新。
  • 行銷與廣告（在您同意下）： 向您發送與我們產品相關的促銷電子郵件、電子報和特別優惠。
  • 改善我們的網站： 篩查我們的訂單以防範潛在風險或欺詐，並分析我們的客戶如何與本網站互動以改善用戶體驗。

我們收集的個人資訊包括：您的姓名、帳單地址、收件地址、付款資訊（包括信用卡號碼）、電子郵件地址、電話號碼和 IP 地址。

3. 您的權利與退出 (Opt-Out) 說明
您有權控制您的個人資訊。如果您希望退出數據收集或行銷通訊，請按照以下說明操作：

  • 退出行銷電子郵件： 您可以隨時點擊我們發送的任何促銷電子郵件底部的「取消訂閱 (Unsubscribe)」連結，以取消訂閱我們的行銷電子郵件。
  • 退出 Cookie： 您可以設定您的瀏覽器拒絕所有或部分瀏覽器 Cookie，或在網站設定或存取 Cookie 時提醒您。
  • 資料刪除與修改： 如果您希望存取、更正、修改或刪除我們擁有的任何有關您的個人資訊，您可以透過 提交線上工單 直接與我們聯絡並提出要求。

4. 分享個人資訊
我們與服務供應商分享您的個人資訊，以協助我們提供服務並履行我們與您的合約。例如，我們使用第三方支付處理商和物流公司。我們也可能為了遵守適用的法律和法規、回應傳票、搜查令或其他對我們收到的資訊的合法要求，或為了保護我們的權利而分享您的個人資訊。

5. 未成年人（兒童隱私）
本網站不適用於 18 歲以下的個人。我們不會故意收集兒童的個人資訊。如果您是父母或監護人，並認為您的孩子向我們提供了個人資訊，請透過以下地址與我們聯絡以要求刪除。

6. 聯絡我們
如需更多有關我們隱私做法的資訊、有任何疑問或想提出投訴，請透過  提交線上工單 與我們聯絡。

 

1. Introduction
This Privacy Policy describes how GreatTeddy collects, uses, and shares your personal information when you visit or make a purchase from GreatTeddy.com (the “Site”). 

2. Purpose of the Information Being Collected
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We collect this personal information for the following specific purposes:

  • To provide products and services: To process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, and fulfill your orders.
  • To communicate with you: To provide customer support, respond to your inquiries, and send you important updates regarding your orders.
  • For marketing and advertising (with your consent): To send you promotional emails, newsletters, and special offers related to our products.
  • To improve our Site: To screen our orders for potential risk or fraud, and to analyze how our customers interact with the Site to improve user experience.

The personal information we collect includes: your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and IP address.

3. Your Rights & Opt-Out Instructions
You have the right to control your personal information. If you wish to opt-out of data collection or marketing communications, please follow these instructions:

  • Opt-out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link found at the bottom of any promotional email we send you.
  • Opt-out of Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. 
  • Data Deletion & Modification: If you would like to access, correct, amend, or delete any personal information we have about you, you can submit a request by contacting us via the “Submit A Ticket Online” link.

4. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use third-party payment processors and shipping carriers. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Minors (Children’s Privacy)
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Submit A Ticket Online.